Delivery and payment
Prices on the website are stated in Moldovan lei (MDL) and include VAT. If a product has no price listed, we will provide it on request.
How to place an order
- Choose equipment in the catalog and add it to the cart
- Send a request with your contact details; if you wish, describe your task – we will help with the configuration
- We will contact you and confirm availability, configuration and the final amount
- Pay for the order in a convenient way and receive the equipment
Sending a request does not oblige you to buy.
Payment
- Cash on receipt. Together with the equipment you receive a fiscal receipt and a warranty card.
- Bank transfer. We provide the details for the transfer and issue an e-Factura electronic tax invoice. VAT is included in the price.
- 0% installments via Iute or Easy Credit. Online application and free delivery throughout Moldova.
Delivery and pickup
- Delivery is free throughout Moldova.
- Pickup from the warehouse – by prior call to +373 69 148 059.
- If the product is out of stock, the lead time for orders is 2–4 weeks.
Inspection on receipt
On receipt, check that the equipment is complete and check its appearance. If the packaging or equipment is damaged or something is missing, note this in the delivery documents and notify us immediately by phone at +373 69 148 059 or at info@meridian-gnss.md.
Returns and exchange
The terms of return and exchange comply with the legislation of the Republic of Moldova on consumer protection.
Buyers – individuals. A product purchased remotely (via the website, by phone or by messenger) may be returned without giving a reason within 14 calendar days from the date of receipt. To do so:
- notify us of your decision to return the product by phone at +373 69 148 059 or at info@meridian-gnss.md;
- return the product within 14 days after notifying us – unused, complete, in its original packaging, with the fiscal receipt and warranty card.
The money is refunded in the same way the payment was made, no later than 14 days from the date we receive notice of the return; we may withhold the refund until the product is received back. The cost of return delivery is borne by the buyer if the product has no defects. Software and licenses cannot be returned after activation.
Defective product. If a defect is found in the equipment, you have the right to demand free repair of the defect, replacement of the product, a proportionate reduction of the price or a refund of the amount paid – in the manner and within the time limits established by the legislation of the Republic of Moldova. During the warranty period, claims are handled under the manufacturer's warranty terms – see the Warranty and service page for details.
Buyers – legal entities. Returns and exchange – by agreement of the parties and the terms of the contract or invoice; warranty claims – under the manufacturer's warranty terms.
Questions about an order can be asked on the Contacts page.