Warranty and service
Meridian equipment is covered by the manufacturer's international limited warranty. The service center is located in Chișinău, Republic of Moldova.
Warranty periods
- 24 months – on the main unit of the GNSS receiver
- 3 months – on other accessories, according to the terms of the international limited warranty
First 2 months: device replacement
If a GNSS receiver develops a hardware fault within the first 2 months, the manufacturer replaces the device and pays for delivery.
From the third month until the end of the warranty
After the first two months and until the end of the warranty period, there are two options:
Repair by the customer
The manufacturer provides the necessary spare parts free of charge and pays for their delivery. Any import duties are paid by the customer.
Sending the equipment to the manufacturer
The customer pays for shipping the equipment to the manufacturer, and the manufacturer pays for the warranty repair and return delivery.
Import duties of each party are paid by the party carrying out the respective import.
How to contact us
Call +373 69 148 059 or write to info@meridian-gnss.md: state the model, serial number, purchase date and describe the fault. Keep the fiscal receipt and warranty card – you will need them when making a claim.
Metrological verification
Verification requirements are described in the article «Metrological verification of GNSS equipment in Moldova». We recommend confirming the current requirements with INM.